FAQs

  • What is required to book an appointment?

    Mac's requires an electrical and water hook up to book a service. We provide our own 100ft hose and extension cord. If you don't have the hookups and still want to book a service, ask a friend or family member to use their driveway for a few hours.

  • How do I prepare for the appointment?

    Please remove all personal belongings and large trash. If you want the center console and glove box done, remove items from there as well. Mac's does not touch personal items. We are not responsible for lost items.

  • How do I pay for the service?

    We will send you a payable invoice to the phone number or email address provided. Cash payments are always appreciated.

  • How long does the appointment last?

    A full detail can take 4-6 hours depending on condition and add-on services

    An interior detail can take 2-4 hours depending on condition and add-on services.

  • How often do you recommend a detail?

    Mac's offers Maintenance details at a one, two or three month intervals. Check out our service page for more info. Otherwise, to keep your vehicle in the best condition we recommend a proper detail once every 6 months.

  • How far do you travel?

    Mac's services 30 miles one way from Oak Grove, Oregon. We service the majority of Portland's metro and suburban areas. If your home is outside of the 30 mile radius a travel fee will apply. 

  • Do you reschedule for rain?

    Mac's is equipped with a 10x10 canopy for the rainy season, however for extreme weather rescheduling may be a possibility. Please make sure there is enough room for the canopy to be put up if necessary.

Schedule your detail today!

Text or call (716) 602-7470